Valrox (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from our store.

If you have any questions, contact us at sac@valrox.shop.

Information We Collect

We may collect the following types of information:

1) Information you provide

• Name, email address, phone number

• Billing and shipping address

• Payment confirmation details (note: we do not store full payment card numbers)

• Order details and customer support messages

2) Information collected automatically

• Device and browser information

• IP address (which may be used to estimate location)

• Pages viewed, time spent, clicks, and referring/exit pages

• Cookies and similar tracking technologies

Why We Collect This Information

We use your information to:

• Process orders, payments, and deliveries

• Provide customer support

• Communicate about your order and account

• Prevent fraud and improve security

• Improve store performance and user experience

• Deliver marketing messages (where permitted and based on your preferences)

Cookies & Tracking Technologies

Valrox uses cookies and similar technologies to:

• Remember preferences and cart contents

• Analyze traffic and performance

• Support advertising and remarketing campaigns (where applicable)

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

How We Store & Protect Data

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

Sharing Information with Third Parties

We may share information with trusted service providers only as needed to operate our store, such as:

• Payment processors

• Shipping and logistics partners

• Analytics providers

• Marketing and advertising platforms

• Shopify and related infrastructure providers

We may also share information if required by law, to enforce our policies, or to protect our rights and safety.

Your Rights & Choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to certain processing

• Opt out of marketing communications

• Request data portability (where applicable)

To make a privacy request, email sac@valrox.shop with the subject line: “Privacy Request”.

Data Retention

We retain personal information as long as necessary to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements.

International Transfers

If you access Valrox from outside the country where our systems or service providers operate, your information may be transferred and processed internationally.

Contact

For privacy-related questions, contact: sac@valrox.shop.